Eurostars Universal Lisboa
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Beautiful hotel so welcoming , comfortable and clean the staff were wonderful especially the dining room staff who stole our hearts., so effortlessly friendly and helpful . While it was a 5 stars hotel in every way ,we stayed five nights it still felt very homely Lovely sunbathing area on roof with pool with great views of the sea . Location was great so near the airport … we took the bus into city most afternoons which took approx 30 mins Bus stop just across the road from hotel … €2.10 per person per ride … no 728 bus . Great Thai massage a few doors down from hotel so we spoiled ourselves . Huge Casino with restaurants and bars for entertainment less than 5 mins walk.. We look forward to going back to stay again. I guarantee you will not be disappointed if you book this hotel .
Margaret
أبريل 2024
Lovely staff, nice large clean room. The small lounge/bar area was ideal for a light snack and wine. Rooftop facilities ( sauna, steam room) looked great. Rooftop bar closed up for the winter season. Great location prior to flying out of Lisbon.
Royce
ديسمبر 2024
Location was excellent, just a 5min walk from the Vasco Dagama shopping mall where you can kick off your shopping, if you are a shopaholic like me. Breakfast was sumptuous with a great fruit spread. Facility is clean and bathrooms/restrooms are actually the cleanest. Rooms are modern and minimalist which was just perfect. Staff are professional and supportive. Housekeeping team are pleasant.
Chioma
يناير 2024
Great location close to public transportation, modern casino and plenty of great restaurants. Easy access to underground and train station to Sintra and other destinations. The gym on top floor included sauna and steam room which I never saw in a hotel before. The rooftop has an amazing view over the Parque Das Nações.
Sergio
نوفمبر 2023
Clean, great location
Tracy
أبريل 2024
16-story 5-star hotel with amazing staff. Excellent service. The hotel has a dry and wet sauna and a rooftop swimming pool (currently closed). Excellent breakfast. Very comfortable bed. Excellent location in the new Vasco da Gama area near the bridge.
Amos
أبريل 2025
The hotel was really clean, located not in the center but nearby restaurants , train station and vasco mall. The team was amazing , especially daniell and Malik from the dining room. The breakfast was really good and rich with fruits and vegetables, eggs, different kind of cheese, and a lot of cakes. It's a dreamy hotel to spend a vacation . The room was really clean The bad was really comfortable and large!
רויטל
ديسمبر 2024
my passport and valuables got robbed but frontdesk was so helpful to check me in without an issue. And the night shift front desk staff Marcella and Viviana gave me exceptional service to help me print out everything I needed to apply for emergency passport. Marcella was sick with cold but her work ethic is so impressive, she and Viviana always talked to me with a smile and showed me their care. They are truly a treasure to this hotel. I thank you from the bottom of my heart, I can't get my emergency passport without their help.
Li
مارس 2025
Everything about the hotel exceeded our expectations. We will definitely stay there when we return to Lisbon.
Joseph
فبراير 2024
24/7 Sauna with really good Rain showers. Free portuguise tarts to eat at the bar. Excellent staff with superb customer service.
Marvin
أبريل 2023
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